Kamarchar Bazar, Muradnagar, Cumilla 01730559922 cumillalink@gmail.com

Terms & Conditions

Terms & Conditions of Service

These terms outline the legally binding agreement between Cumilla Link BD and the subscriber regarding broadband internet services.

Subscriber Identification

The subscriber must provide accurate documents establishing identification, legal status, and address. Cumilla Link BD reserves the right to verify these documents and temporarily disconnect, suspend, or terminate services if any false information is provided.

Service Timeline & Support

Cumilla Link BD aims to deliver services and technical support within agreed timeframes. In cases of unavoidable maintenance delays, we will notify the subscriber as reasonably practicable.

Ownership & Equipment

Cumilla Link BD retains full ownership of all provided connections, optical fiber cables, ONU, and network equipment unless explicitly sold to the subscriber under a written purchase agreement.

Billing & Payments

Monthly subscription fees must be paid in advance by the due date. Failure to make timely payments will result in automated temporary service disconnection until the dues are cleared.

Data Privacy & Security

While Cumilla Link BD implements robust network-level security measures, subscribers are responsible for securing their personal devices using updated security software and firewalls.

Connection & Package Fees

Installation and monthly package fees are determined by location, bandwidth type, and package plan. All charges are subject to change upon prior notice by Cumilla Link BD.

By continuing to use Cumilla Link BD broadband services, you acknowledge that you have read, understood, and agreed to adhere to these service terms and conditions.

Get In Touch

Kamarchar Bazar, Muradnagar, Cumilla

cumillalink@gmail.com

01730559922

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